If you’ve already done this step and it hasn’t resolved the issue, then further troubleshooting would be required. In regards to the post above, I had a chat with one of my colleagues who works with Skype for Business and Lync server a lot more than I do, and he confirmed that there is a bug that can happen sometimes that prevents a user’s profile from being created properly in the back end SQL database, and logging in as that user at least once will create the profile and can potentially solve the problem.Īlso, I think you misunderstood what the article I linked was suggesting – there’s no need to ask your directors to sign somebody else in, just sign in as the delegate from any computer in order to make sure the profile gets created. I agree with your testing, as it would make sense that the delegate should have Enterprise Voice as well.
Thanks for that, Scott – from the original problem posted by both Sahin and David, all of their users are already enabled for Enterprise Voice. Hopefully that feature will be coming out soon, as they continue to add more and more functionality to Skype for Business Online.
DELEGATE ACCESS FOR SKYPE FOR BUSINESS MAC UPDATE
Thanks for pointing that out, though – I’ll make sure to update the post to indicate that this feature only works with Lync on premise, and not out of the box in Office 365. I found this TechNet article ( ) that shows a workaround for enabling delegate access for a user that is not Enterprise Voice enabled, but this is also only available to be run against an on premise Lync server. You’re also (by default) only able to create meetings for someone whom you have delegate access to their calendar when your account has Enterprise Voice. It looks like the options to configure delegates in Skype are only available in Lync server on premise – this is because these delegates are tied to Outlook Delegates, and these delegates do not get synced into Skype for Business online. I’ve compared these settings that I have (with Lync server on premise) to an account that is only in Skype for Business online, and I don’t have any delegate options at all. You’re Skype client is the main Skype for Business window – if you don’t see any call forwarding settings, then you’re probably not using Enterprise Voice. If you do want your delegates to be able to answer your calls, you can leave that option checked, and then specify below how quickly you want the call to ring through for them:Ĭlick OK, and you’re done – your delegate can now create Skype meetings on your calendar for you! Make sure to uncheck the box under Receive Calls, otherwise your delegate(s) will start receiving your incoming calls as well. Under Call Forwarding, click on Edit my delegate members:Ĭhoose the person you want to add as a delegate, and then click OK: Note that if you don’t see the phone icon, or the call forwarding settings icon in Skype, then you don’t have Enterprise Voice enabled, and won’t be able to configure these options – sorry! In order to allow a delegate to schedule Skype meetings for you in Outlook, they need to be added as a delegate in Skype for Business/Lync first – in order to do this, click on your call forwarding settings in the bottom of your Skype client, and then select Call Forwarding Settings: With that out of the way, if you have Skype or Lync with Enterprise Voice on premise, here’s how you add a delegate to schedule Skype meetings for you: Hopefully the new features announced recently will bring this functionality to Office 365 users, but that is still a ways away (unless you live in the US). I’ve tested against a cloud only Skype for Business client, and there is no option to assign someone else as a delegate on your account.
Note that this option will only work for clients that have Enterprise Voice enabled – specifically, this option is only available in on premise deployments of Skype for Business, as the Exchange Delegates don’t get synced into Skype for Business Online.